Privacy Policy

NEF Media, a subsidiary of Alister Creative Agency, ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make use of our services.

1. Company Information:

• Name: NEF Media (a subsidiary of Alister Creative Agency)
• Address: 1235 Notre Dame W #234, Montreal, QC H3C 0B1
• Contact Email: hello@alisteragency.ca

2. Data Collection:

• Personal Information: We collect personal information that you provide to us when you use our services, such as your name, email address, and files sent to us for service purposes. We do not directly handle billing information; this is managed by our payment processor, Stripe.
• Non-Personal Information: We use third-party services like Google Analytics to collect non-personal information such as cookies, IP addresses, and browser types to help us understand how you use our website.

3. Data Usage:

• We use the data we collect to process orders and optimize user experience (UX). We do not share user data with third parties, except for Stripe, which processes our payments.

4. Data Storage and Security:

• Storage: We store user data on secure servers.
• Protection: We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

5. User Rights:

• Access and Correction: You have the right to access and correct your personal data.
• Deletion: You can request the deletion of your personal data.
• Exercise Rights: To exercise these rights, please contact us at hello@alisteragency.ca.

6. Cookies and Tracking:

• Usage: We use cookies and similar tracking technologies to enhance your experience on our website.
• Management: You can manage or disable cookies through your browser settings. However, this may affect your ability to use certain features of our website.

7. Third-Party Services:

• We use third-party services such as payment processors (Stripe) and analytics tools (Google Analytics). These third parties have their own privacy policies and handle user data in accordance with their policies.

8. Children’s Privacy:

• Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to the Privacy Policy:

• We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Additional Information:

• If you have any questions or concerns about this Privacy Policy, please contact us at hello@alisteragency.ca.